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Payment and Delivery Information

Payment Information

How To Order

To order any of our products, the quickest and easiest way is to order online  24 hours / 7 days a week. We are a secure shopping site using the latest in e-commerce technology so you can always feel assured your credit card details are safe.

If you would like to order off-line please call us to place your order or send us an email at info@partykids.com.au.

Telephone - please call 0412 103 444 and we will be happy to assist you with your order.

Email - Details you need to include in your email are: Your full name Delivery address Phone number The items you wish to purchase IMPORTANT: Ensure you include your phone number so we can call you for your credit card details. Never send your credit card details via email.

Delivery Information

Partykids deliver anywhere in Australia and Overseas.

Postage and Handling costs are covered by a set fee.

  • Australia Wide $12.95 - sent via Express Post except large and /or bulky orders
  • Western Australia $7.95 - sent via Parcel Post
  • International - price will be quoted after placing your order - sent via International air mail

Terms and Conditions of Delivery

The above delivery rate is for delivery of orders regardless of size. All orders are usually shipped either the same or next day of ordering. If for some reason we cannot do so we will immediately notify you.

 The prompt delivery of your order is very important to us. Your party supplies should arrive within 2 working days of you placing an order with the exception of large / bulky orders which will be sent via Parcel Post.

Non Delivery of Orders

We are not a delivery company and so are reliant on third parties for delivery. All parcels that are sent can be fully tracked from postage to delivery.

The most important thing to remember is that if you think your parcel hasn't arrived, please let us know as soon as you can. We are then in a position to locate your parcel and advise you accordingly.

Our business is reliant on our good service to you and that is what we always strive to deliver.

Testimonials

We received your goods today and we are very happy with them. Thank you for such quick and efficient service, we will def be ordering from you again.


- Daniel & Victoria & Amber - Pittsworth

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